Privacy Policy

1. Data We Collect

Through our website, we collect only the data that you provide to us and that is necessary to deliver the service:

• Contact/quote form data: full name, company name, email, phone, requested service, route and message content.
• Technical data: IP address, browser type and anonymous statistical data generated while browsing the site (via cookieless web analytics).

We do not request or collect sensitive (special category) personal data. Please do not enter such data into the forms.

2. Purposes of Processing and Legal Basis

We process your data only for the following purposes and on the relevant legal basis:

• To respond to your requests and quotes and to communicate with you — your consent and/or the fulfilment of pre-contractual requests.
• To provide and carry out logistics, customs and transportation services — performance of a contract.
• To fulfil our legal obligations (accounting, customs, regulatory) — legal obligation.
• To improve our service quality and the security of our website — legitimate interest.

3. Sharing of Data

We do not sell your personal data and do not transfer it to third parties for marketing purposes. Your data may be shared only to the extent required by the service and under a confidentiality obligation with the following parties:

• Carriers, agents, customs brokers and insurers involved in the transportation process (only for the relevant shipment).
• Our hosting, email and infrastructure service providers (acting as data processors).
• Legally authorised public authorities — only where required by law.

4. International Data Transfer

As an international logistics and foreign trade company, your data may be shared with our business partners in the countries relevant to your shipment in order to carry it out. Such transfers are made only to the extent necessary for the performance of the service and are subject to appropriate safeguards.

5. Retention Periods

We retain your data only for as long as required by the purpose for which it was collected and for the periods prescribed by applicable law (in particular accounting and customs retention obligations). Once the period expires, the data is securely deleted or anonymised.

6. Data Security

We apply appropriate technical and administrative measures (encrypted connection/TLS, access restriction, secure hosting) to protect your data against unauthorised access, loss and misuse. Communication through our website is encrypted with TLS.

7. Your Rights

Under applicable law, you have the following rights regarding your personal data:

• To access your data and learn whether it is being processed,
• To request the correction of inaccurate/incomplete data,
• To request the erasure of your data or the restriction of its processing,
• To object to processing and — where you have given it — to withdraw your consent,
• To lodge a complaint with the supervisory authority.

To exercise these rights, you can contact us via the data controller email address above.

8. Cookies

Our website uses a limited number of cookies and cookieless analytics to improve your experience. For details, please see our Cookie Policy page.

9. Changes and Contact

We may update this policy from time to time; the current version is always published on this page. For any questions or requests regarding our privacy practices, you can reach us using the contact details above.